Everyone receives a tracking number via instant confirmation email once an order has been placed, packaged and handed over to FedEx® for delivery! You'll be able to use this tracking number to follow the FeetUp® Trainer's epic journey to your doorstep. To locate this magical tracking number, simply refer to that confirmation email (sent from firstname.lastname@example.org). If you are having trouble finding this email, check your junk mail folder in case it ended up there by accident. If you are still unable to find this elusive tracking number, CONTACT US for help!